Frequently Asked Questions
Everything you need to know about recharging your DishTV.
Are you an official DishTV website?
No. We are NOT an official website. We are just a recharge service provider, working like Paytm, Mobikwik and Freecharge. We provide DishTV recharge services through a secure third-party API.
How do I recharge my DishTV connection?
Go to our recharge page, enter your registered mobile number or VC number, email and recharge amount, then pay securely via UPI, cards or net banking. Your recharge activates instantly. See our full step-by-step guide.
Where can I find my VC number?
Your VC (Viewing Card) number is printed on your DishTV bill and on the back of your set top box. You can also find it by pressing the Menu button on your DishTV remote and checking Account Information.
How long does a recharge take to activate?
Recharges are usually activated within seconds. In rare cases, it may take up to 24 hours due to technical issues at the operator's end.
What happens if my recharge fails?
If your recharge fails and the amount is debited, it is auto-refunded to your original payment method within 5-7 business days. See our Refund Policy for details.
How do I use a coupon code?
Apply the coupon code at checkout before making the payment. Cashback is credited instantly after a successful recharge. View all current offers on our offers page.
Which payment methods do you accept?
We accept UPI, debit cards, credit cards and net banking. All payments are processed through secure and encrypted payment gateways.
How do I contact customer care?
Call us at +91-XXX-XXX-XXXX (24/7) or email [email protected]. Visit our customer care page for all contact options.
Are there any extra charges on recharge?
No. We do not charge any extra fees on recharges. You pay only the plan price. Some offers even give you cashback on your recharge.
Is my payment information safe?
Yes. All payments are processed through secure, encrypted payment gateways via a third-party API. We do not store your card details. Read our Privacy Policy.